Shipping & Delivery Policy
Shipping Policy for Kalpana Naik Studio
At Kalpana Naik Studio, we strive to ensure that your orders are delivered to you in a timely manner. Here's an overview of our shipping policy:
- Shipping Timeframe:
- Orders are typically shipped within 5-10 working days from our warehouse, depending on your location.
- Please note that these timeframes are guidelines and do not account for delays that may occur due to payment authorisation or other unforeseen circumstances.
- Communication of Delays:
- While we take all necessary precautions to ensure timely delivery, certain situations beyond our control may cause delays.Β
- In such instances, we will promptly communicate any delay to you within a reasonable time.
- Important Shipping Information:
- Order cut-off times are provided as guidelines only and are subject to change based on various factors, including payment authorisation.
- The estimated delivery times start from the date of dispatch and should be used as a reference only.
- We are not responsible for delays caused by natural calamities or other unavoidable circumstances.
- Delivery Guidelines:
- All orders require a signature and proof of identification upon receipt.Β
- Currently, orders can only be shipped to a single destination address per order. If you wish to ship products to multiple addresses, you must place separate orders.
- While we endeavour to ship all items in your order together, this may not always be possible due to product characteristics or availability.
- Package Handling:
- If you believe that the packaging has been tampered with or damaged, please refuse to accept the delivery and contact our help desk immediately at +916292318622 or +919564172253, or email us at admin@kalpananaik.in with your order reference number.
- We will do our best to ensure that a replacement delivery is made to you as quickly as possible.
- Shipment Insurance:
- All shipments are fully insured for your protection and require a signature and proof of ID confirmation from the recipient upon delivery.
Delivery Policy for Kalpana Naik Studio
At Kalpana Naik Studio, we are committed to delivering your products in a secure and timely manner. Please review the following points regarding our delivery policy:
- Delivery Process:
- We make every effort to deliver each item in your order within 15-20 working days from the date of order placement, including processing time.
- In some cases, additional time may be needed to ship the order due to the need for production or procurement.
- Delivery Conditions:
- Once items have been dispatched, we are unable to redirect the orders to another address.
- Please ensure that someone is available at the delivery address to receive the package, as all deliveries require a signature and proof of identification.
- Handling Delays:
- If we anticipate any delays in the delivery of your order, we will communicate this to you as early as possible.
- We cannot be held responsible for any delays caused by natural disasters or other unavoidable events beyond our control.
- Multiple Addresses:
- Each order can only be shipped to a single destination address. For multiple shipping addresses, please place separate orders.
- Packaging Concerns:
- If you suspect any tampering or damage to the packaging, do not accept the delivery and contact our customer service immediately. We will work to provide a replacement delivery as soon as possible.
We appreciate your understanding and cooperation in ensuring a smooth and secure delivery experience with Kalpana Naik Studio.